Social Media and the Rebranding of Nigeria Police: Taming ‘the Guns’ and ‘the Gunners’
DOI:
https://doi.org/10.5281/zenodo.14719223Abstract
The Nigeria Police Force (NPF) has historically struggled with public mistrust, thus, creating the need
for rebranding efforts to improve transparency, trust and community relations. This study aimed to
examine the role of social media in reshaping the NPF’s public image from a traditional
enforcement/policing model to a community-friendly institution. Anchored on agenda-setting and social
identity theories, survey research design was used, with a sample of 384 residents determined via
Cochran’s formula from a population of 526,565 in Ado-Odo/Ota Local Government Area, Ogun State,
while participants were selected through simple random sampling technique. Data were collected
through structured questionnaire, with descriptive analysis revealing that social media significantly
improves public trust and accountability, despite challenges related to resources and legal restrictions.
The study concluded that social media is a valuable tool in transforming police-public relations in
Nigeria. The study recommended enhanced digital training for officers, sustained transparency-driven
social media updates and the mitigation of operational constraints.